Classic Widget Configurator is the easiest way to customize your Zendesk Widget (Classic). Change colors, buttons and text. Hide elements, fill in form fields, translate or rebrand the widget.
Change the color and text of the widget, or parts of the widget, so it matches your brand
Change the color and text of the contact button
Change the title bars to reference your brand or team names.
Change the logo of the Chat and Answer Bot Avatar to yours.
Hide specific Zendesk channels or features.
Show multiple channels at once.
Don't want to show Guide search on an FAQ Page? Only want to show Chat on your Checkout page?
Enable a channel picker that offers users a choice between Chat, Talk, Forms.
Remove a subject field. Hide Departments. Remove the option to view guide articles in a new tab.
Make the widget context aware by filtering what's shown,
or prefilling it based on the current user or page.
Fill in a productfield, serial number or country automatically based on customer actions.
Want to restrict Help Center articles to the products or topics your customer is looking at?
Preselect your sales team on the checkout page Chat, and customer care's webform on your support pages.
Play around with the configuration options until you like your setup.
The tool generates the javascript code you need to customize your widget.
Paste the code into the head
part of your website.
This tool offers customizations and configuration options for any Zendesk channel available in the Zendesk widget
No need to know code. Just copy and paste the code to your website.
Test your configuration and see changes live on your Zendesk Widget.
We also include a library of javascript actions to show/hide the widget, prefill the logged in user,...
Hide forms, prevent attachments, skip Guide search
Preload suggested articles, filter search results to a specific category or label.
Give your Chat Concierge and Answer Bot a custom name and icon to closely match your brand.
Translate the widget in any language. Or use our code samples to make it follow your Help center or website's locale.
Move the widget to the left, right, top or bottom of the screen, or nudge it over a few pixels to prevent overlapping other interface elements